Partner Terms

These terms govern the relationship between us and the operators of the Minecraft servers we list in the BedrockConnect app. They are business-to-business terms. If you are a player rather than a server operator, the documents that apply to you are the Terms of Service and the Privacy Policy.

We have written these terms to meet Regulation (EU) 2019/1150 on fairness and transparency for business users of online intermediation services ("P2B"). Where a clause exists because that Regulation requires it, we identify it as such so that you can verify it.

1. Who we are, who these terms apply to, and how a listing comes about

1.1 The provider.

GKM Interactive UG (haftungsbeschränkt) Managing Director: Davin Gindorf Wasserstraße 5, 37186 Moringen, Germany Registered: Amtsgericht Göttingen, HRB 207239 VAT ID: DE364802252

Contact for these terms: contact@gkminteractive.com. Full company details are in the Imprint.

1.2 Who these terms apply to. They apply to you if you operate a Minecraft Bedrock server that we list in the app, whether your listing sits in the Partner tab or the Featured tab. In these terms we call you the "partner" and your listed server the "listing". They apply from the moment you ask to be listed or accept a listing, and they apply for as long as the listing exists.

1.3 What we do and do not do. We show your server in a list inside our app and, when a player selects it, we hand that player's console over to your server address. After the handover we are not involved: gameplay, chat, purchases, moderation and support on your server are your sole responsibility. We are not a host, not a payment provider for your server, and not a party to anything you agree with your players.

1.4 How a listing comes about. A listing is created by us, by hand, after we have agreed the listing with you. There is no automatic submission route and no self-service sign-up. Listing is at our discretion. You have no claim to be listed, no claim to a particular list or tab, no claim to a particular position in a list, no claim to a particular ranking outcome, no claim to any particular visibility, reach or number of joins, and no claim to remain listed. Whether we list a server, and whether we continue to list it, is a decision we take at our own discretion. Restricting, suspending or ending an existing listing is subject to section 4.

1.4a A listing goes live once payment has been received. Where a listing fee has been agreed, we activate the listing after the payment has been received, not when it is promised or initiated. The same applies to a paid position: it is allocated once the payment is confirmed.

1.5 Access to the partner portal. With a listing you receive an access key for the partner portal. The key authenticates your listing. Keep it secret, treat it as a password, and tell us immediately if it may have been exposed. You are responsible for everything done with your key until you tell us.

1.6 Where else your listing may appear. (Art. 3(1)(d) P2B.) We show your listing in the BedrockConnect app. We may also show it on our own website, in our Discord community, and in our own promotional material for the app. We do not operate an affiliate programme and we do not pass your listing to any third-party distribution channel.

1.7 Your content remains yours. (Art. 3(1)(e) P2B.) You keep all rights in the name, description, images and other material you give us for your listing. You grant us a non-exclusive, worldwide, royalty-free licence to store, display, resize, machine-translate and reproduce that material for the purpose of operating and promoting the app and the listing, and to let our hosting and content-delivery providers do the same on our behalf. The licence ends when the listing ends, except for copies that remain in backups and caches until they expire in the ordinary course. We acquire no ownership. BedrockConnect® is our registered trademark; a listing does not give you any licence to it beyond stating factually that your server is listed in the app.

2. These terms: availability and changes

This section exists because of Art. 3 P2B.

2.1 Plain language and permanent availability. These terms are written in plain language and are published at /partner-terms. They are available to you before you enter into any relationship with us, at every stage of that relationship, and after it ends. You can save or print them at any time.

2.2 Changes. We may change these terms. If we do:

• we will notify you of the proposed change on a durable medium, by email to the contact address you have given us;
• the change takes effect no earlier than 15 days after that notice. Where a change requires you to make technical or commercial adjustments, we will give you proportionately longer;
• during the notice period you may terminate this agreement. Your termination takes effect within 15 days of receiving our notice;
• if you take a clear affirmative action during the notice period — for example buying a paid position for a following month — you waive the remainder of the notice period.

2.3 Changes made without notice are void. A change we make without complying with clause 2.2 is null and void. This is not merely a restatement of the law but a contractual undertaking on our part.

2.4 The two exceptions. The 15-day period does not apply where we are under a legal or regulatory obligation to change the terms at short notice, or where a change is needed to counter an unforeseen and imminent danger such as fraud, malware, spam, a data breach or another cybersecurity risk. We will notify you in those cases as well and explain why the shorter period was necessary.

2.5 No retroactive changes. Changes apply to the future only. We will not apply a changed term to something that has already happened, unless we are legally required to or the change is to your benefit.

2.6 Language. These terms exist in English and German. If the two versions differ, the language in which we conducted our correspondence with you governs; where that is unclear, the German version governs.

3. How the server list is ordered

This section exists because of Art. 5 P2B. A shorter version written for players is at /ranking.

3.1 The three lists. The app shows three separate tabs. Partner contains listings from operators who pay us for the listing. Featured contains listings we select editorially and for which no payment is made. Custom contains servers the player has typed in themselves; we do not order that tab at all.

3.2 The main parameters, in descending order of importance. Within the Partner tab, order is determined by exactly three parameters, applied strictly in this order:

#	Parameter	What it is
1	Paid position	A position (1, 2 or 3) bought for the current calendar month under section 3.4. A listing holding position 1 appears first, then 2, then 3.
2	Editorial position value	A number set by our staff for each listing. A lower value places the listing higher. Every listing starts at the same neutral default.
3	Randomisation	Listings that are tied after parameters 1 and 2 are shuffled. The shuffle is re-rolled for every request, so the order between tied listings changes each time the list is loaded.

The Featured tab uses parameters 2 and 3 only. Paid positions cannot be bought for the Featured tab.

3.3 Why the parameters have that relative importance.

• Paid position ranks first because it is a paid product with a defined effect. If it did not override the other parameters it would not deliver what the partner paid for, and its effect could not be described accurately. Its scope is deliberately narrow: it affects at most three positions, for one calendar month, in one tab.
• The editorial position value ranks second because it is the only place where our own judgement about a listing enters the order. We set it by hand. The considerations we take into account are: whether the listing information is complete, current and accurate; whether the server is actually reachable at the address you gave us; whether the listing and the server comply with section 8 of these terms, in particular the rules on content suitable for an audience that includes a large number of minors; and how well the listing's language and region coverage fits the players using the app. It is a curatorial judgement, not a score computed from data.
• Randomisation ranks last because most listings share the neutral default editorial value. Without a shuffle, the same listings would permanently occupy the top of the remainder for reasons without substantive significance: alphabetical order, database order, or the date of addition. Randomising gives every listing with the same editorial value the same expected exposure over time.

3.4 Influencing ranking against remuneration, and the effect of doing so. (Art. 5(3) P2B — this is the disclosure the Regulation specifically requires.)

Ranking in the Partner tab can be influenced by payment, in one way and one way only:

• What can be bought. Positions 1, 2 and 3 of the Partner tab, currently three positions in total. The authoritative list of available positions and their prices is the price list in the partner portal.
• For how long. One calendar month. A purchase covers exactly the month it was bought for. At the change of month, positions fall away automatically; there is no renewal and no rollover.
• Who may buy. Only partners whose listing is in the Partner tab. Featured listings cannot buy a position.
• How allocation works. First come, first served, during a purchase window at the start of the month in question. The window currently in force is shown in the partner portal. Payment is taken through Stripe Checkout (section 9). A position is only allocated once Stripe confirms the payment; starting a checkout reserves the position for a short holding period only.
• How much you may buy. One position per partner per month. You cannot hold two positions in the same month, and you cannot buy positions for several months at once.
• The effect. For that calendar month, your listing is shown above every Partner listing that has not bought a position, and above or below the other purchased positions according to the number you hold. That is the entire effect of a paid position. It does not change your editorial position value, does not affect any other month, does not affect the Featured tab, and buys nothing besides the position — no badge, no additional exposure elsewhere in the app, and no preferential treatment of any other kind.

3.5 Non-monetary consideration. Today, the only thing that influences ranking against remuneration is the paid position described in clause 3.4. If we were ever to grant a listing a better position in return for something other than money — for example cross-promotion, exclusivity, free hosting or another obligation you take on — we would treat that as indirect remuneration under Art. 5(3) P2B and disclose it here in the same way, with the same 15 days' notice under clause 2.2.

3.6 What does not influence the order. No behavioural signal feeds ranking. Join counts, unique players, session length, click-through, texture-pack usage, ratings and reports do not affect position — we collect some of these for statistics, but they are not part of the order. Ranking is not personalised. It does not use a player's history, device or profile; every player who loads the list at the same moment sees the same order, subject only to the shuffle in clause 3.2. A player's approximate location is used solely to recommend which of your host addresses gives that player the better connection. It never changes the order.

3.7 The limit of this disclosure. (Art. 5(5) P2B.) Sections 3.2 to 3.6 describe what determines the order and why. We do not publish the implementation itself. Art. 5(5) P2B does not require us to disclose our algorithms or information protected as a trade secret, and we rely on that.

3.8 Ranking affected by a third-party notice. (Art. 5(4) P2B.) If your position is ever affected because a third party notified us that your listing or your server contains illegal content, you may ask us for the contents of that notice, and we will provide them. The general notice-and-action route is described at /notice.

4. Restricting, suspending or ending a listing

This section exists because of Art. 3(1)(c) and Art. 4 P2B.

4.1 The grounds. We may restrict, suspend or end a listing where:

• the listing content is inaccurate, out of date or misleading;
• the server is not reachable at the address you gave us, repeatedly or for a prolonged period;
• your server or your listing contains content prohibited under clause 8.5, or content that is otherwise illegal;
• you breach these terms, including the data-protection obligations in section 7;
• you infringe the rights of a third party, including Mojang's and Microsoft's;
• a competent authority or a court requires it, or we are otherwise legally obliged to act;
• there is an imminent risk to players, to our service, or to the security of either;
• fees due to us are not paid after a reminder; or
• you give us false information about yourself or your server.

4.2 Restriction and suspension: reasons in writing. Before a restriction or suspension takes effect, or at the time it takes effect, we will give you a statement of reasons on a durable medium — an email to the contact address you have given us. The statement will identify the specific facts or circumstances that led to the decision, including the contents of any third-party notice we relied on, and the ground in clause 4.1 we are relying on.

4.3 Termination: 30 days. Where we end a listing entirely, we will give you the statement of reasons on a durable medium at least 30 days before the termination takes effect.

4.4 The exceptions the Regulation allows. The 30-day period in clause 4.3 does not apply where we are under a legal or regulatory obligation to end the listing in a way that does not allow us to respect it, or where you have repeatedly infringed these terms. In both cases you still receive a statement of reasons.

4.5 Reversal. If we revoke a restriction, suspension or termination — because you fixed the problem, or because we were wrong — we will reinstate your listing without undue delay.

4.6 Reductions in visibility count as restrictions. Lowering your editorial position value or withdrawing a paid position is a restriction of visibility. Clause 4.2 applies to it, and so does our statement-of-reasons policy at /notice. If we withdraw a paid position for a month you have already paid for and the reason is not attributable to you, we refund that payment. That refund is your sole and exclusive remedy for the withdrawal; the exclusion of further claims in clause 9.6 applies accordingly.

5. Differentiated treatment

This section exists because of Art. 7 P2B. It describes every advantage we give, or may give, to some listings over others.

5.1 Paid positions. Partners who buy a position under clause 3.4 are placed above partners who do not, for that month. The commercial reason is that this is the product they bought and it is how the listing service is funded. It is open to every Partner-tab listing on identical, published terms and on a first come, first served basis.

5.2 The editorial position value. We set this by hand, using the considerations in clause 3.3. It is a genuine differentiation between listings and we do not set it neutrally. It is the mechanism by which we assume responsibility for the content shown to our players, many of whom are minors.

5.3 Partner versus Featured. Only Partner-tab listings may buy positions. Featured listings pay nothing and can buy nothing.

5.4 Data. Partner-tab listings receive the portal data described in section 6. This is part of what the listing fee pays for.

5.5 Our own services. We do not operate a Minecraft server of our own and we do not list any server we own or control. If that ever changes, we will disclose it here, with the notice period in clause 2.2, before any such listing appears.

5.6 Parity. (Art. 10 P2B.) We do not restrict you from offering your server to players through any other channel, on any other terms, or at any other price.

6. What data you can access

This section exists because of Art. 3(1)(h), Art. 3(8) and Art. 9 P2B. It describes precisely what data we hold, what you get, and what you do not get.

6.1 What we have access to. For each join to a listed server, our app sends us the player's Xbox User ID (XUID), their gamertag, the time of the join, the platform the app is running on, and whether a texture pack was used. We also keep aggregate counters per server address. We keep your contact email address and, if you buy paid positions, your Stripe customer, payment and invoice identifiers. Personal join records are used for 12 months, after which they are no longer shown to you or included in any export. The complete description for players is in the Privacy Policy; our processors are listed at /subprocessors.

6.2 What you get through the partner portal.

• Your listing configuration — name, host addresses, descriptions and their translations, target region, images, whether your server runs ads, and whether the listing is enabled.
• Aggregate join statistics for your server — total joins, unique joins, and a time series of both.
• A per-player list for your server, containing for each player: the Xbox User ID (XUID), the gamertag, the number of joins, and the time of the last join. It is paginated in the portal and can be exported in full as a CSV file.
• Your own billing data — your invoices for paid positions, with links to the hosted invoice and the PDF.
• Availability of paid positions for the current month.

6.3 What you do not get.

• No data about other partners' servers. No join figures, no player lists, no statistics, no aggregate figures across all listings. If a paid position is taken, you see that it is taken; you do not see who holds it.
• No breakdown by platform and no texture-pack breakdown, even for your own server. Those figures exist but are for internal use only.
• No data about players who did not join your server.
• No data older than the 12-month use period. Once a join record falls outside that period it is removed from your portal and cannot be restored, and once a join record is deleted, it is also removed from your portal and cannot be restored.
• No access to a player's Xbox or Microsoft account, and no credentials. The XUID and gamertag are derived from the connection the player establishes.

6.4 Onward provision. (Art. 9(2)(d) P2B.) We provide the data in clause 6.2 to you, the operator of the server concerned, and to nobody else. We do not sell it and we do not provide it to other business users. Our own service providers process it on our behalf only, and are listed at /subprocessors.

6.5 You can decline the player list. If you do not want to receive player-level data, tell us at contact@gkminteractive.com and we will switch off your access to it. Your aggregate statistics are unaffected.

7. Data protection: you are an independent controller

This is the most important section of these terms and must be read before you use the data described in section 6.

7.1 You are a controller, not our processor. The player list in clause 6.2 is personal data. Once you receive it, you decide for yourself what to do with it. That makes you an independent controller for that data within the meaning of Art. 4(7) GDPR. You are not our processor: there is no Art. 28 GDPR instruction relationship, we do not tell you how to process the data, and no data processing agreement is concluded by these terms. Nor do we jointly determine the purposes and means of your processing, so Art. 26 GDPR does not apply either. Each of us is separately responsible for its own processing and answers for it separately.

7.2 What you may use the data for. You may use the data to operate, secure, moderate and analyse your own server, and for no other purpose.

7.3 What you must do. You undertake to:

• comply with the GDPR and, where you are established outside the EEA, with data protection law of equivalent effect;
• have your own legal basis for every purpose you use the data for, and be able to demonstrate it;
• publish your own privacy notice covering this data, naming us as the source, before or when you first receive it;
• handle data-subject requests you receive — access, rectification, erasure, objection — yourself, on time, and forward to us any request that concerns our processing rather than yours;
• keep the data secure, and restrict access to people who need it for a purpose in clause 7.2;
• delete a player's data when we ask you to, and delete all of it when the listing ends (clause 11.4);
• tell us without undue delay if the data is subject to a personal data breach, so that we can meet our own deadlines.

7.4 What you must not do. You must not:

• use the data for advertising, marketing, audience building, lookalike targeting or any form of profiling;
• sell, rent, licence, publish or otherwise pass the data to anyone else, except to a processor acting for you under a written Art. 28 GDPR contract;
• combine it with any other dataset in order to identify or re-identify a person beyond the server activity it describes, or to enrich a profile;
• use it to contact players outside your server;
• use it to make decisions about a person outside the operation of your server; or
• keep it longer than you need it for a purpose in clause 7.2.

7.5 Players are often minors. A large part of our audience is under 18. Treat the data accordingly. Any use listed in clause 7.4 is particularly serious with this audience and will be treated accordingly.

7.6 Transfers outside the EEA. Many server operators are established outside the European Economic Area. Where we make personal data available to you in a country that is not covered by an adequacy decision of the European Commission, the Standard Contractual Clauses in Commission Implementing Decision (EU) 2021/914, Module One (controller to controller), are incorporated into these terms and apply between us. For that purpose:

• we are the data exporter, you are the data importer;
• the optional docking clause (clause 7) does not apply;
• the option in clause 11(a) for an independent dispute resolution body does not apply;
• the governing law under clause 17 is German law;
• the forum under clause 18(b) is Göttingen, Germany;
• the Annexes are populated by sections 1, 6 and 7 of these terms: the categories of data subject are players who joined your server; the categories of personal data are those in clause 6.2; the purpose is that in clause 7.2; the frequency is continuous access through the partner portal; and the retention limit is that in clause 7.3.

Where a country-specific addendum is required for a jurisdiction you operate in, we will agree it with you on request.

7.7 Suspension of data access. If you breach this section, we may suspend your access to player data immediately, before or alongside any other measure under section 4. You still receive the statement of reasons required by clause 4.2.

8. Your obligations as a partner

8.1 Accurate listing content. The name, description, images and other details of your listing must be accurate and kept up to date.

8.2 Rights in what you submit. You must own, or be licensed to use, every image, logo, text and other material you give us, including the right to let us use it as described in clause 1.7. You are responsible for that; we do not check it.

8.3 Keep the server reachable. Keep your server available at the host addresses recorded in your listing, and keep it in a state where a player handed over by our app can actually join.

8.4 Tell us about address changes promptly. If a host address, port or region endpoint changes, update it in the portal or tell us before the change takes effect wherever you can, and otherwise without delay. An out-of-date address causes connection attempts by players to fail and is a ground for restriction under clause 4.1.

8.5 Prohibited content. Neither your listing nor your server may carry content that is prohibited under § 4 JMStV (the German Interstate Treaty on the Protection of Minors in the Media). That includes, among other things, incitement to hatred, the glorification or trivialisation of violence, content that denies or plays down crimes committed under National Socialism, pornography, and content that is manifestly seriously harmful to minors. Content that is capable of impairing the development of minors must be handled in line with § 5 JMStV. This applies regardless of where you are established: our players are in Germany and across the EU.

8.6 No misleading claims. Do not claim ranks, player numbers, features, awards, endorsements or affiliations you do not have. Do not describe your server in a way that suggests it is operated or approved by us, by Mojang or by Microsoft.

8.7 Mojang and Microsoft. You must comply with the Minecraft End User Licence Agreement, the Minecraft Usage Guidelines and Mojang's commercial-use rules, including their requirements for monetisation on servers. BedrockConnect is not an official Minecraft product and is not approved by or associated with Mojang or Microsoft, and nothing in your listing may suggest otherwise.

8.8 Your relationship with your players. Anything you sell, promise or provide on your server is between you and the player. You are responsible for your own terms, your own consumer-law compliance, your own refunds and your own moderation.

8.9 Indemnity. If a third party brings a claim against us because your listing content, your server or your conduct breached these terms or the law, and you are responsible for that breach, you will indemnify us against that claim and against the reasonable costs of legal defence. We will tell you about the claim promptly, will not settle it without your agreement where that agreement is reasonably given, and will give you the opportunity to defend it. Our statutory claims for damages and any further claims remain unaffected.

8.10 Duty to examine and to notify defects. You must examine your listing, its content and — where you have bought one — your paid position immediately after it goes live, and you must notify us of any defect in text form (email is sufficient). Obvious defects must be notified within seven days of the listing or the position going live. Defects that are not obvious must be notified without undue delay and at the latest within seven days of discovery. If you do not notify us within those periods, the listing and the position count as approved and claims based on that defect are excluded. This follows the principle of § 377 HGB. It does not apply where we fraudulently concealed the defect, and it does not apply to claims under clause 10.1.

8.11 Aggregated and anonymised data. We may produce aggregated and anonymised statistics from the operation of the app, including from joins to listed servers — for example total joins across all listings, regional distribution, or how listings perform as a category. Once data is aggregated and anonymised it can no longer be related to any individual player or to your listing specifically, and it is therefore not personal data.

That aggregated and anonymised data belongs to us, and we may use it without restriction and for an unlimited time, including to operate, analyse and improve the app, to develop new products, to inform our editorial decisions, and to publish figures about the service. You acquire no rights in it. This does not affect what we make available to you under clause 6.2, and it does not permit us to disclose the join data of your server to another partner.

9. Paid positions: prices, payment and refunds

9.1 Prices. The prices for positions 1, 2 and 3 are set out in the price list in the partner portal. The price list is maintained by us and is as easily accessible as these terms. The price that applies is the one shown at checkout at the moment you buy. Prices are subject to change for future months. We may change the price list, and the number, scope and availability of the positions offered, with effect for future months, at our reasonable discretion; every such change follows clause 2.2. A change never affects a month already paid for and never applies retroactively. You have no claim to a price charged previously, to any particular price, or to a particular position being available in a particular month. Changes to the ranking parameters themselves likewise follow clause 2.2.

9.2 How you pay for a position. A position is bought through Stripe Checkout, and by card only — methods with delayed settlement are incompatible with a first come, first served allocation, because the position cannot be held open while a payment settles. Each purchase is a single, one-time payment for one calendar month. There is no subscription and no automatic renewal.

9.2a How you pay the listing fee. The fee for the listing itself is agreed with you separately and is invoiced. You may pay it by bank transfer or through Stripe, as agreed. Unless we agree otherwise in writing, invoices are due 14 days from the invoice date, without deduction. Clause 9.2 applies only to paid positions; a listing fee cannot be used to obtain a position, and a paid position does not include or reduce the listing fee.

9.2b No subscription. Neither a paid position nor the listing fee is a subscription. Nothing renews automatically, nothing is charged to you without a new agreement or a new purchase, and no cancellation is required to prevent a payment. If you wish to end the listing, section 11 applies.

9.3 VAT. Prices are stated exclusive of value added tax. VAT is calculated and shown at checkout. If you are a business in another EU member state and give a valid VAT identification number, the reverse-charge procedure applies and we do not charge German VAT; you are then responsible for accounting for the tax in your own country. You are responsible for the accuracy of the VAT identification number you give.

9.4 Invoices. An invoice is created for every completed purchase and is available in the partner portal, both as a hosted page and as a PDF. Retrieve and keep your invoices; we cannot guarantee they remain available after the relationship ends. After the relationship ends we owe neither continued portal access nor the continued provision of invoices.

9.5 No pro-rata refund. A position is bought for a whole calendar month. Once that month has started, there is no pro-rata refund — not if you stop using the listing, not if you terminate, and not if your server is unavailable for part of the month. This does not affect your statutory rights where we are at fault, and it does not affect clause 9.6.

9.6 If we cannot allocate the position after payment. If we cannot allocate a paid position to you for a reason not attributable to you, we will refund the amount paid for that month to the payment method used, within 14 days of the point at which allocation became impossible.

That refund is your sole and exclusive remedy in this case. All further claims of any kind are excluded, in particular claims for lost profit, lost player joins, lost reach, wasted expenditure on advertising, server capacity or staff, and for indirect or consequential damage. Clauses 10.1 and 10.2 remain unaffected.

No refund is owed where allocation fails, or the position is withdrawn, for a reason within your sphere. This includes in particular: your server is unreachable or unreliably reachable; your listing breaches these terms or applicable law; we suspend, restrict or terminate under section 4 for good cause attributable to you; the payment is charged back, disputed or reversed.

No refund is owed either, not even a partial one, where the position was allocated and the listing was delivered. What we owe is the placement, not a particular outcome. Neither fewer server joins than you expected, nor downtime on your side, nor fluctuations in the app's user numbers, nor changes to the app, nor your subsequent dissatisfaction give rise to a refund claim.

Instead of a refund we may offer you another available position. You have no entitlement to one.

9.7 Late payment. If a listing fee owed to us is not paid, we will remind you before we restrict a listing on that ground under clause 4.1. Statutory default interest applies, as do the statutory lump sum under § 288(5) BGB and the reasonable costs of pursuing the claim. Our right to withhold further performance for as long as an undisputed payment that is due remains outstanding is unaffected. Section 4 remains unaffected.

9.8 Set-off and retention. You may set off only against claims that are undisputed, ready for decision, or established with final legal effect. You may exercise a right of retention only where your counterclaim arises from the same contractual relationship and is itself undisputed, ready for decision, or established with final legal effect.

10. Liability

10.1 Unlimited liability. We are liable without limitation for damage caused intentionally or by gross negligence, for injury to life, body or health, under the Produkthaftungsgesetz, and where we have given a guarantee.

10.2 Slight negligence. For slight negligence we are liable only for breach of a material contractual obligation — an obligation whose fulfilment makes the proper performance of this agreement possible in the first place and on which you may regularly rely. In that case our liability is limited to the damage typical for this kind of contract and foreseeable at the time it was concluded. Any further liability for slight negligence is excluded.

10.3 No guarantee of results. We do not owe, promise or guarantee any level of traffic, any number of players, any number of joins, any conversion, any revenue or any commercial outcome — not generally, and not from a paid position. A paid position delivers the placement described in clause 3.4 and nothing more. Player numbers depend on your server, on the game, on the season and on many factors outside our control. We likewise do not guarantee any particular visibility, number of impressions, reach or ranking outcome beyond the placement described in clause 3.4.

10.4 Availability. We do not owe any particular level of availability, reachability or uptime for the app, your listing or the partner portal, and we give no availability guarantee. We may carry out maintenance, changes, restrictions and improvements at any time, and we may discontinue individual functions temporarily or permanently. We may give you advance notice of a planned interruption; we are not obliged to. Temporary interruptions, maintenance windows and changes give rise to no claim to a refund, a reduction or damages. Section 4, clause 9.6 and clauses 10.1 and 10.2 are unaffected.

10.5 Things outside our control. We are not liable for interruptions caused by circumstances outside our reasonable control, including outages at Apple, Google, Microsoft, Mojang, our cloud providers or Stripe, changes those parties make to their platforms or policies, network failures, or force majeure. We do not owe and do not guarantee that the app, your listing or the handover to your server remains compatible with future changes made by Microsoft, Mojang, console manufacturers, app stores, operating systems or network providers.

10.6 Limitation period. Claims against us become time-barred one year after the statutory limitation period begins. This shortening does not apply to claims for damage caused intentionally or by gross negligence, to claims for injury to life, body or health, to claims under the Produkthaftungsgesetz, to claims arising from a guarantee we have given, to claims based on a defect we fraudulently concealed, or in any other case in which the law does not permit the period to be shortened, in particular § 202(1) BGB. In those cases the statutory periods apply.

10.7 Personal liability. The limitations in this section also apply in favour of our managing director, employees and agents.

10.8 Your sphere. We are not liable for damage arising from circumstances within your sphere. That includes in particular: your server being unavailable, unreachable or misconfigured; host addresses, ports or region endpoints in your listing being wrong or out of date; listing content that is inaccurate, misleading or infringing; a breach of section 7 or section 8 by you; and the use, loss or disclosure of your partner access key by you or by anyone using it.

11. Term, termination and what happens afterwards

11.1 Term. This agreement starts when your listing is created or when you accept these terms, whichever is earlier, and runs for an indefinite period.

11.2 Your right to terminate. (Art. 3(7) P2B.) You may terminate at any time, without giving a reason, by writing to contact@gkminteractive.com. Termination takes effect at the end of the calendar month in which we receive it, unless you ask for an earlier date. There is no minimum term, no notice period you owe us, and no termination fee. Terminating does not entitle you to a refund for a paid position in a month that has already started (clause 9.5). You may also terminate under clause 2.2 when we change these terms.

11.3 Our right to terminate. We may terminate a listing on the grounds in clause 4.1, with the statement of reasons and the 30 days' notice required by clause 4.3, subject to the exceptions in clause 4.4. Both parties' right to terminate for good cause without notice remains unaffected.

11.4 What happens afterwards. When the agreement ends:

• your listing is removed from the app, normally on the effective date;
• your partner access key is deactivated and portal access ends. Export anything you still need — invoices in particular — before that date;
• the licence in clause 1.7 ends, subject to backups and caches expiring normally;
• you must delete all personal data you received under section 6, including every CSV export and every copy in your own systems and those of your processors, within 30 days, unless you are legally required to keep it. If we ask, you will confirm the deletion in writing;
• we delete the personal join records for your server on the ordinary 12-month schedule, and keep billing and accounting records for as long as German commercial and tax law requires;
• sections 7, 8.9, 8.10, 9.4, 9.7, 9.8, 10, 11.4, 12 and 13 survive.

12. Complaints

12.1 What we are exempt from, and why. Art. 11 P2B requires providers to operate an internal complaint-handling system, and Art. 12 P2B requires them to name at least two mediators in their terms. Both obligations are disapplied for small enterprises by Art. 11(5) and Art. 12(5) P2B, which means fewer than 50 staff and an annual turnover or balance sheet total of no more than €10 million. We are below those thresholds and we rely on that exemption.

In concrete terms: we do not operate an internal complaint-handling system within the meaning of Art. 11 P2B, and we have not designated mediators under Art. 12 P2B. This is an exemption we rely on, not a duty we have discharged. If we ever cease to qualify as a small enterprise, we will put both in place and update these terms under clause 2.2.

12.2 What we offer instead. We provide direct contact with a member of our team:

• contact@gkminteractive.com for anything concerning these terms, your listing, your ranking, your data or a decision we have taken;
• help@bedrockconnect.app for technical matters.

You may write in English or German. We reply in plain language and as soon as we reasonably can. We do not commit to a fixed response time, and this clause creates no service level. The statements of reasons and the notice periods in section 4 are unaffected and do not depend on this clause.

12.3 Mediation and courts. Nothing above prevents you from proposing mediation; we will consider any reasonable proposal, though we are not obliged to accept it. Your right to bring proceedings before a court remains unaffected, as does the right of qualified organisations and associations to seek an injunction under Art. 14 P2B. In Germany, the Bundesnetzagentur maintains an information point on the P2B Regulation.

13. Governing law and place of jurisdiction

13.1 Governing law. These terms and the whole relationship between us are governed by the law of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods.

13.2 Place of jurisdiction. Where you are a merchant, a legal person under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from or in connection with these terms is Göttingen, Germany. In all other cases, Göttingen is the place of jurisdiction to the extent the law permits. We may also sue you at your general place of jurisdiction.

13.3 Mandatory law. Where mandatory law at your place of establishment gives you protection that cannot be excluded by agreement, that protection is unaffected.

13.4 Severability. If a provision of these terms is or becomes ineffective, the remainder stays in force.

13.5 Written form. Amendments and side agreements to these terms require text form. Section 2 governs changes we make to the terms themselves.

Related documents

• Terms of Service — for players
• Privacy Policy — how player data is processed
• How the server list is ordered — the player-facing version of section 3
• Recipients and processors
• Reporting illegal content
• Imprint